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About:
Service quality
An Entity of Type:
Thing
,
from Named Graph:
http://dbpedia.org
,
within Data Space:
dbpedia-live.demo.openlinksw.com
Comparison of perceived expectation of a service with perceived performance
Property
Value
dbo:
description
ketidaksesuaian antara harapan (E) sebuah layanan dengan kinerja (P) SQ = P - E.
(in)
مقایسه انتظار درک شده از یک سرویس با عملکرد درک شده
(fa)
comparison of perceived expectation of a service with perceived performance
(en)
Qualitätsgrad einer Dienstleistung
(de)
calidad en atención al cliente
(es)
dbo:
thumbnail
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:Special:FilePath/Measuring_service_qua...del_(Kumar_et_al,_2009).png?width=300
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rdfs:
label
Service quality
(en)
Dienstleistungsqualität
(de)
Calidad en el servicio
(es)
Kualitas layanan
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