About: Universal queue

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Method of managing a queue of customers

Property	Value
dbo:description	method of managing a queue of customers (en) método de gestión de una cola de clientes (es)
dbo:wikiPageExternalLink	http://fonolo.com/blog/2012/04/virtual-queuing/ http://virtualqueueing.wordpress.com/ http://www.callpromise.com/simulation http://www.tmtctata.com/journal/July%202005/Losing%20Wait.pdf http://www.virtualhold.com/PR/Forrester%20Study%20of%20Virtual%20Hold%27s%20Virtual%20Queuing%20Solutions.pdf http://www.comparebusinessproducts.com/briefs/virtual-queuing-end-music-hold http://davidmaister.com/articles/1/52/ http://www.callcentermagazine.com/shared/article/showArticle.jhtml%3FarticleId=193100673&classroom= https://web.archive.org/web/20080706141141/http:/www.connectionsmagazine.com/articles/7/008.html
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dct:subject	dbc:Telemarketing dbc:Computer_telephony_integration
gold:hypernym	dbr:Concept
rdfs:label	Universal queue (en) Virtual queue (en) Cola de espera virtual (es) Filas virtuais (pt)
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